Skip to main content

🎟️ Admin Booking

Create bookings manually when you need more control or flexibility.

Bojan Dosljak avatar
Written by Bojan Dosljak
Updated over 2 months ago

While most of your clients will book through your public-facing Podyx page, sometimes you need to step in and create a session manually — whether it's for a custom arrangement, an offline client, or a last-minute session.

Admin Bookings give you full flexibility to schedule on behalf of a client — without requiring them to go through the regular booking flow.


🔍 Where to create an Admin Booking:

You can start an Admin Booking from two places:

  1. Create New → Admin Session (top-left shortcut menu)

  2. Sessions → New Individual Session

Both paths take you to the same booking form — the only difference is where you’re coming from.


🛠️ What You Can Customize in an Admin Booking:

  • Client Email (required)
    This ensures the session is linked to their user profile and calendar invite is sent.

  • Setup
    Choose which setup this session will take place in. This determines the room, available time slots, and what services/add-ons are applicable.

  • Base Service
    Select which core session type is being booked.

  • Date, Time & Duration
    Manually select any available slot (overrides normal cutoff rules).

  • Add-Ons
    Add extras like highlights, trailers, or support packages.

  • Price Override (optional)
    You can override the default pricing and set a custom session total. This is especially helpful for VIPs, barter deals, or test sessions.

  • Internal Notes
    Add any private notes about this booking that your team needs to see (not visible to the client).


⚠️ Important Notes About Admin Bookings:

🚫 No Payment Link Is Sent

Unlike standard bookings, Admin Bookings do not trigger a payment screen or link. The session is confirmed immediately and a calendar invite is sent to the client, but you are responsible for handling payment externally.

Common payment workflows:

  • Send a manual Stripe or Square payment link

  • Invoice separately

  • Charge on-site if you’re using Square in person

🧠 This is ideal for trusted clients, partnerships, complimentary sessions, or offline payment methods — but make sure your team is aligned on how to follow up.


✅ Session Still Appears in:

  • The Sessions tab

  • The client’s User Profile

  • Your studio’s calendar view

  • (If applicable) their bundle usage history

It’s treated like any other booking from a scheduling standpoint — the only difference is how it’s created and how it’s paid.


🔄 How Admin Bookings Interact with Cutoff Rules:

When you create a booking manually, you are not bound by the cutoff time, rescheduling window, or session buffer settings set in your studio settings. You have full override ability.

This means you can:

  • Create last-minute bookings

  • Backdate a session if needed (for tracking)

  • Create special sessions that fall outside regular hours


✅ Summary:

Admin Bookings give you full control over your schedule — allowing you to create sessions manually for any reason, with full customization over time, services, pricing, and payment method.

Use them when:

  • A client contacts you directly

  • You’re doing something outside the standard flow

  • You need to override time, price, or session rules

You stay in control — and clients still get the clean experience of a calendar invite and session confirmation.


Did this answer your question?