Who this is for: studio operators (admin panel) · Product: Podyx V2
The Notifications tab is your email automation center. Podyx already sends the essential emails, and on top of those you can build your own, so the follow-up you keep meaning to send actually goes out every time.
🎥 Watch the walkthrough
🔧 Where to find it
Studio Settings → Notifications
📬 System emails
Podyx sends emails automatically for the key moments, including when a booking is created, cancelled or rescheduled, and when a purchase is made. Every one of these templates is editable, so they sound like you rather than like software.
✍️ Four custom email types
On top of the system emails you can create four custom types:
Reminder. Sent before a session so people turn up, on time and prepared.
Follow-up. Sent after a session to say thanks, ask for feedback, or point them at your socials.
Re-engagement. Sent to clients who have gone quiet, anchored to their last session.
Subscription cancellation. Sent when a plan ends, which is your last natural chance to win someone back.
💡 Pair a re-engagement email with a promo code. A discount that arrives on its own, three months after someone's last booking, is one of the cheapest ways to restart a relationship you had already written off.
🧠 Why it matters
Fewer no-shows, because reminders do the chasing.
Clients come back without you having to remember to ask.
Your voice, everywhere. Editable templates mean no generic system tone.
It scales. The same care goes to your hundredth client as your first.
✅ Summary
Edit the system emails so they sound like your studio, then set up the reminder, follow-up and re-engagement emails. Those three alone will cut no-shows and bring back clients you would otherwise lose, with no ongoing effort from you.
Related: Promo Codes · Branding · Subscriptions · Clients