Who this is for: studio operators (admin panel) · Product: Podyx V2
A studio tour is a separate booking link for people who are not ready to book a session yet. They come in, see the space, meet you, and leave far more likely to book. It is the lowest-commitment thing you can offer, and it turns website visitors into real leads.
🎥 Watch the walkthrough
🔧 Where to find it
Admin Panel → Studio Tour
The menu item opens the tour editor directly. Team members with read-only Studio Tour access can open and view the tour config — Save, Publish and Unpublish only appear for roles with edit rights.
🛠 What you can set up
Name, public link slug and description. These form the tour's own booking page.
An optional image. Show a photo of the space, or keep the listing compact without one.
Free or paid. Most studios keep tours free, but you can charge if demand is high. A paid tour must carry a price above zero — zero and negative prices are not accepted, and the error appears as you type rather than on Save. Tours already saved at zero remain fully editable; you are only stopped when you enter a non-positive price yourself. Paid tours record and invoice their tax exactly like any other booking.
Button text. The wording of the booking button on the tour page. The editor suggests wording for you — one phrasing for a free tour, another for a paid one — so you are not left guessing. You can always write your own.
Duration. How long a tour runs, set in 15-minute increments — 15, 30, 45, 60 and so on.
Coverage. Choose which setups the tour applies to, or set it to Studio-wide to cover the whole studio at once — see below.
Guests welcome per booking. How many people the client may bring, from 0 to 20, set in the Questions section of the editor — see below.
Cut-off and buffer time, plus rescheduling and cancellation rules, exactly like a normal booking.
Specific available time slots. Choose exactly when tours can be booked.
💡 That button is doing more work than it looks. "Book a free tour" and "Reserve your visit" set very different expectations about whether money is involved — match the wording to what you actually charge, so nobody arrives at checkout surprised.
🔒 When two people edit the same tour
If someone else saves the tour while you have it open, your own Save is refused rather than quietly overwriting their work. You will be told your copy of the editor is out of date.
When that happens, reload the editor, look at what is there now, and redo your change on top of it. Do not try to force the save through — the refusal is the thing protecting your colleague's edit.
💡 It is worth a quick message to whoever else has it open before you both start editing. The refusal saves the work, but it cannot tell you which of you was right.
👥 Guests on a tour
⚠️ Check this number on every tour you already had. Tours created before guests existed are set to 0 guests, which means they accept no guests at all until you change it. New tours start at 5. If you assume guests simply work, the first you hear of it will be a client telling you they could not bring anyone.
Set Guests welcome per booking anywhere from 0 to 20 in the Questions section of the tour editor. On a tour that takes guests, the client adds and removes guests on the Details step, before checkout. The confirmation page then tells them that guests receive their invitation once the tour is confirmed, and to contact the studio if anything needs to change.
⚠️ Once a tour is booked, only the studio can add guests to it. The client cannot add someone later themselves — they have to ask you, so expect those messages and handle them from your side.
On a studio-wide tour, the seat count states the whole party — the client plus their guests — in emails, the calendar and the CMS, instead of always reading 1. A tour showing 4 means four people are arriving, which is exactly what you need to know when you are the one greeting them.
Guest invitation, reschedule and cancellation emails for a tour say "studio tour" rather than "session". If you have customised that wording yourself, your version still wins.
💡 Treat the number as a capacity decision, not a formality. It is how many people you can physically show round at once, in your corridors, in your control room, in the booth. Setting it to 20 because the field allows 20 is how you end up with a tour you cannot actually run.
🏷 How a free tour is priced on screen
A tour with no charge now reads Free rather than a zero amount. You will see it that way at the tour checkout, on the confirmation, in My Sessions, in booking emails, and across the CMS purchase screens. Tours that do carry a charge keep showing their amounts as before.
💡 Small change, real difference: a zero sitting on a checkout page reads like a pricing error, while "Free" reads like an invitation.
🏢 Studio-wide tours
Setting coverage to Studio-wide makes the tour independent of any individual room or setup. Instead of fitting into a specific room's schedule, it opens the whole day across your chosen weekdays in slots stepped by the tour duration. Because no room is reserved, these tours sit outside your normal room availability, working hours, and date overrides — they run whenever you say they run.
💡 Slots step by the tour's own duration, so a 45-minute tour produces back-to-back 45-minute slots. Since duration is always set in 15-minute increments, those slots still land on the quarter-hour.
Studio-wide tour bookings appear as Studio-wide in your Calendar, Sessions list, and CSV exports, so they are always easy to identify.
📅 Show tours on Google Calendar
Studio-wide tours can appear on a Google Calendar without blocking time. The tour shows up so your team can see it coming, but it does not hold a room or remove availability from a paying booking.
Choose the calendar under Studio Settings → Integrations → Studio tour calendar. You can also choose not to add tours to any calendar at all.
Upcoming tours follow the setting. Change the calendar and the tours still to come move with it, so you are never left tidying up old entries by hand.
💡 A shared team calendar suits this better than a room calendar. The point is visibility for whoever greets the visitor, not competing with bookings for the space.
⚠️ Until you pick a calendar, both the Integrations tab and the Studio Tour form show a reminder. This applies to studio-wide tours.
🔁 Rescheduling an older tour booking
If your tour was split across setups at some point, any booking sold before that change has no setup attached to it. Those bookings could previously not be moved at all.
They can now be rescheduled normally — Podyx simply asks which setup to move the booking to, then treats it like any other tour booking from that point on.
💡 If you have an old tour booking that has been quietly stuck, this is the one to try again.
📣 Where to put the link
The tour gets its own link, so you can publish it on your landing page, link to it anywhere on your website, or embed it behind a button or call to action. The Publish and Unpublish controls are in the editor header. If you no longer want to offer a tour, unpublish it — the tour is preserved and can be re-published at any time. You can also hide it from your homepage and share it only with the people you want, which is useful if tours are something you offer selectively.
💡 The embed card button in the editor generates the code you need to drop the booking widget into your website.
📈 Measuring whether tours convert
Your Google Tag Manager container loads on studio tour pages, so the tour funnel is tracked like the rest of your site. Tour conversions can be told apart from regular bookings in your analytics.
If you have been running tours and wondering whether they actually produce bookings, you can now measure that instead of guessing. Tours show up as their own funnel rather than being invisible or muddled in with the main booking flow.
Setting the container up is covered separately — see the Google Tag Manager article in this help centre for how to connect it and which events Podyx sends.
📋 Tour bookings in Sessions
Every studio tour booking appears in your Sessions list alongside regular bookings, so you have one place to track all upcoming visitor slots. No separate per-tour bookings page is needed.
⏰ Protect your peak hours
Restrict tours to time slots you are not selling anyway. Early mornings and a single late-afternoon slot work well. A tour that eats a prime evening booking has cost you more than it earned, so treat tour availability as deliberately different from your session availability.
💰 Turn a tour into a sale
You can attach additional services to the studio tour. A common setup is a paid consultation session that is hidden from your normal booking flows and only appears when someone books a tour. The visitor arrives for a free look around and leaves having booked something real. That is the whole point of the feature.
🧠 Why it matters
Removes the biggest objection. People hesitate to book a space they have never seen.
Captures leads you were losing. A visitor who is not ready to book now has something to say yes to.
Creates an upsell moment while they are standing in your studio and already impressed.
✅ Summary
Set up a studio tour as its own bookable link, keep it to off-peak slots, and attach a consultation as an optional extra. Use Studio-wide coverage if you want the tour to run independently of individual room schedules, and point studio-wide tours at a shared calendar so the team can see them coming without blocking any time. Decide how many guests are welcome per booking, from 0 to 20 in the Questions section — older tours sit at 0 and take no guests until you change them, clients add guests on the Details step before checkout, and only you can add a guest after the tour is booked. A tour with no charge reads Free everywhere a price is shown, and the editor suggests button wording that matches whether the tour is free or paid. If a colleague saves the tour while you have it open, your Save is refused — reload and redo your change rather than forcing it. Tour bookings flow into your Sessions list like any other booking, older bookings from before a tour was split across setups can now be rescheduled, and your Google Tag Manager container loads on tour pages so you can see tour conversions separately from regular bookings. It costs you very little time and gives hesitant prospects an easy first step toward becoming paying clients.
Related: Additional Services · Availability · Build Your Landing Page · Connect Google Calendar · Embed Booking on Your Site · Guests · Sessions
