Who this is for: studio owners and billing contacts · Product: Podyx V2

This article covers how your Podyx plan works after sign-up — what each plan costs, choosing monthly or annual billing, changing plan, cancelling, and what happens if a payment fails or you come back after a break.

Your plan page is where all of this happens. You can see what you are on, what it costs, switch between plans and billing periods, and reach your payment method and invoices.

Podyx has two plans, Essential and Premium. Prices are in USD:

Square plans are $10/month more. If your studio takes payments through Stripe or Pay Later, you pay the plan price above.

Premium includes everything in Essential, plus subscriptions and recurring plans, credits and promo codes, automated invoicing with branded PDFs, client CRM and guest intelligence, team roles and permissions, the analytics dashboard, Zapier, Google Tag Manager and booking embeds, custom fonts and dark theme, CSV data export, a dedicated Customer Success Manager and free community access.

ℹ️ Need more seats, rooms or locations than your plan includes? Talk to us.

Every plan can be billed monthly or annually, and you choose on the plan page.

Annual billing gives you 2 months free. Essential is $49/month on annual, billed $588 a year, instead of $59 paid monthly. Premium is $99/month on annual, billed $1,188 a year, instead of $119 paid monthly.

Annual plans renew at the list price at the time of renewal. If list prices have changed by your renewal date, your next year is billed at the new price, not the one you paid last year.

💡 Annual suits a studio that is past the question of whether Podyx is working for it. If you are still in your first few months, monthly keeps the decision reversible, and you can switch whenever you want to.

You change plan on the plan page yourself — you do not need to contact us. Changes behave differently depending on the direction, and deliberately so:

💡 Upgrading gets you the features straight away and charges you for them straight away. Everything else waits, so nothing you have already paid for is taken off you mid-period.

Changed your mind? A change that has not taken effect yet can be undone with Keep my current plan, which cancels the scheduled change and leaves you exactly where you are.

ℹ️ A plan that is still being billed cannot be bought a second time by mistake — if you already have an active plan, Podyx will not let you purchase the same one again.

The plan page shows what will actually be billed, rather than a list price you then have to adjust in your head. That includes the cases where your price is not the standard one:

💡 If a number on the plan page is not what you expected, that is worth raising rather than assuming it is a display quirk — it is the figure the charge will be based on.

Podyx takes no processing fee on any charge. What you pay for Podyx is your plan, and nothing is taken as a percentage of what your clients pay you. That holds whether you take payments through Stripe, Square or Pay Later — the only difference between them is that Square plans are $10/month more.

ℹ️ Your payment processor still charges its own standard fees. Stripe or Square's pricing is between you and them — the point here is that Podyx is not adding anything on top.

Studios that were subscribed before 15 October 2026 keep their current price until 1 May 2027. The plan page states this where it applies to you, so you do not have to remember it.

💡 If you are on a held price and considering annual billing, the arithmetic is worth doing rather than guessing — the plan page quotes what you would actually be charged either way.

Your Podyx plan invoices are kept in Stripe. To reach them, click Manage Plan on your plan page. This takes you to your Stripe account, where you can:

⚠️ This only works for studios that use Stripe. If your studio takes payments through Square or Pay Later, you won't find your plan invoices this way.

💡 A card you change there becomes the card your plan is charged to — so updating it is genuinely the fix when a renewal has failed, not just a record kept somewhere.

⚠️ Your Podyx plan and the money your clients pay you are still separate. Updating your plan's card doesn't change how clients pay you.

Owners and billing managers can cancel from the plan page. You do not need to ask us.

Cancelling keeps your plan running until the end of the period you have already paid for — however you cancelled it, whether from the plan page, through Stripe, or by asking us to do it. You will not be charged again, and you keep full access until that date. Nothing shuts off the moment you cancel.

⚠️ This covers plans you choose to cancel. A plan cancelled because of non-payment follows the suspension path below instead, and access is not carried through to the end of the period.

If a payment cannot be collected, Podyx gives you time to sort it out. Here is the timeline:

💡 The fix is almost always a card: open Manage Plan and update it. The next attempt uses the new card.

During suspension:

If the account stays suspended for 30 days, the plan moves to hold. On hold, the studio is fully inactive. If the hold continues for 6 months, the plan is cancelled automatically.

Studios coming back after cancellation or a long pause are billed on current new-studio terms — the same pricing that applies to studios signing up today. If pricing has changed since you were last active, the new rate applies when you restart.

Both plans start with a free trial. When your free trial ends, Podyx shows you the available plan options so you can choose the one that fits before anything is charged. Nothing rolls over automatically without your input.

Essential is $59/month billed monthly, or $49/month billed annually at $588, with 1 seat, 2 rooms and 1 location. Premium is $119/month billed monthly, or $99/month billed annually at $1,188, with 5 seats, 4 rooms and 1 location. Annual billing gives you 2 months free and renews at the list price at the time of renewal, and Square plans are $10/month more. You change plan or billing period on the plan page yourself. Upgrades apply and are charged straight away; downgrades and switches between monthly and annual wait for the end of the period you have paid for, and Keep my current plan undoes a change that has not happened yet. Podyx takes no processing fee on any charge, and studios subscribed before 15 October 2026 keep their price until 1 May 2027. For studios on Stripe, Manage Plan takes you to your Stripe account for your invoices, your card and cancelling, and Owners and billing managers can also cancel from the plan page — either way you keep full access to the end of the paid period. A failed payment triggers a billing email to the owner, a banner for billing-access team members, and a 14-day grace period before suspension. Suspension keeps your public site up but pauses bookings, and clears the moment you pay. After 30 days suspended the plan goes on hold; after 6 months on hold it is cancelled. Returning studios are billed at current new-studio rates, and free trials end with a plan selection screen rather than an automatic charge.

Related: Invoicing · Connect Your Payments · Roles & Permissions