If you have an error while connecting your Snapchat account to the app, it's most likely a permission issue. Before troubleshooting, you'll need to first verify that your Snapchat account already has data on it so that Polar can pull insights into the app.

In Business settings > Members, make sure you have an organisation admin role.

If you have any questions or issues, don't hesitate to reach out to us through the in-app chat.