At Poparide, your safety is our #1 priority. We have several measures in place to ensure all members have a secure and trustworthy experience. Our Support Team is available 7 days a week to respond to any safety inquiries and to monitor platform activity.
How we ensure your safety
All members are required to provide accurate information when joining Poparide, including their first and last name, a profile picture that clearly shows their face, a phone number, and a profile description.
Drivers must verify their driver’s license using a biometric check before offering trips on Poparide. This guarantees they are fully authorized to drive and contributes to the safety of our community. More info
Passengers pay online using a payment card, and all transactions are securely recorded.
Drivers receive their payouts online by linking their bank or PayPal account to Poparide.
Drivers can add their vehicle details, including the license plate number, to their Poparide profile.
After each trip, members are encouraged to leave reviews and provide feedback on their experience, including reporting any inappropriate behaviour.
Our reporting system allows members to flag inappropriate behaviour, and will block accounts of those found repeatedly engaging in such behaviour.
We have algorithms in place to detect spam, fraud, and suspicious activity.
Poparide enforces strict community guidelines and we have zero tolerance for abuse. We will suspend any members who do not comply with these rules.
Guidelines before booking with another member
Review their profile and check the reviews they’ve received from other members.
Feel free to message them and directly confirm any missing information.
For extra peace of mind, share their profile information and phone number with a friend or family member before your trip.
If you feel unsafe during a trip
Drivers are expected to follow all road safety rules. It's OK to ask the driver to slow down or drive more cautiously if needed.
Passengers are expected to be respectful, courteous, and not under the influence of drugs or alcohol. If you feel unsafe, you can refuse a passenger entry to your vehicle.
If you experience any unsafe behaviour, please report it to our team through the member’s profile or our support channels.
In case of an emergency, contact the police by calling 911.
We aim to keep Poparide a safe and enjoyable space for everyone. If you ever have concerns, don’t hesitate to reach out to our team at support@poparide.com.