Data security isn’t just a feature at PractaLuma, it’s foundational.
1. Bank-level encryption
Every file, note, and session is protected with AES-256-bit encryption, used by financial institutions
Data is encrypted during upload/download and while stored on our servers
2. Local, compliant storage
All data is hosted on Australian servers, in secure facilities that meet government and healthcare regulations
This ensures compliance with the Australian Privacy Act, Health Records Act (Vic), and other state-based guidelines
3. No backdoor access
Even our internal technical team cannot view your session data or notes
Access is restricted and logged at every level — your records are visible only to you and your authorised team members