My subscription is active in the App Store / Play Store, but not active in Praktika App

Troubleshoot cases where your subscription appears active in the App Store or Play Store but not in Praktika. Follow simple steps to restore your Premium access.

Written by Mira

Updated today

If you can see Praktika in your phone’s subscription settings, don’t worry - you do have access. Please try these steps:

Open the Praktika app
Sign with with your Apple, Google or Email account
Tap on Profile
Tap on the ⚙️ (gear) icon in the top right corner of the screen
Tap on "Manage subscription"
Tap on "Restore past purchases"
Wait for confirmation

You should now have access to Praktika Premium.

I paid for a subscription, but it's not activated