🤔 How it works:
Enter the email you used to sign up
Tap "Send reset link"
🤨 So what happens next?
Once you send your email, you'll receive a message at that address with clear instructions on how to access your account:
📩 If you signed up with email and password
You'll receive a link to create a new password.
🤳 If you signed up with Google or Apple
You'll receive an email with clear instructions on how to log in to Praktika using Google or Apple (see the examples below).
If you signed up with Google
If you signed up with Apple
😟 Not receiving the email?
If the reset link doesn't arrive, it's usually because there's a typo in your email or because you used a different login method.
Use this option if you:
Don't remember which email you used for the purchase.
Think you made a typo at checkout.
Aren't receiving any reset emails (not even in your Spam folder).
Aren't sure whether you signed up with email, Google, or Apple.
The recovery form will help you verify your purchase, fix any email typos, and give you specific instructions on how to log in.
🫨 Still stuck?
If the recovery tool doesn't solve your problem, just reach out to our team at support@praktika.ai. We'll help you locate your profile and restore your access! 💜