Beginning 9/15/25 to submit a contract language change (Terms & Conditions modification aka t&c modification) please submit a form via https://forms.office.com/r/Zi8P9m63dt.
In addition to the contract language request information, we have embedded direct links to request the following: *Specialized Billing, NDA, and SLA. The team will contact you if they have any questions about the request. Please plan your requests accordingly, as you can see above the average time to completion is approximately 5 business days. If your request exceeds 5 business days, please contact us at XBSContractChangeRequest@xerox.com.
If you have any questions when using the form, please connect with Myra Martinez or Tanya Zikoski (or you can email us at XBSContractChangeRequest@xerox.com). This form can also be found in Sales Central under Other Resources.
*For NEW specialized billing requests: Additional detail may be required if not provided. An amendment may be required to outline the special handling requirements, if approved. For EXISTING specialized requests: complete the form for any contract rewrites and large additions.
For questions on Specialized Billing, please email XBS-CustomInvoiceTeam@xerox.com,
Training on Contract Language Changes: Link
For T&C modification purposes, a redline, trackable version of the SSA and some leases are available in the Document Library section of Preo.