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FAQ: Credit Card Authorization and Payment

Updated over a month ago

Can I keep credit card authorizations for longer than 7 days?

  • No, credit card authorizations in Shopify are valid for 7 days. The PreOrder Now (PON) app does not change your checkout or payment settings.

  • For more information, please refer to the Shopify Help Center article.

Can payment for preorder products be captured when the product ships instead of at checkout?

  • While PON does not include a feature to delay payment capture, Shopify offers a manual payment capture setting. This allows you to authorize the payment at checkout and capture it later—within the 7-day window.

    To enable this, you’ll need to set your payment capture to manual in your Shopify admin.

  • We recommend reviewing Shopify’s Payment Capture Settings (open in new tab) for setup details.

If you have any questions or need assistance, feel free to reach out to our support team. We're here to help!

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