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Uploads Don't Show in the Cart or Orders
Uploads Don't Show in the Cart or Orders
Shevaughn avatar
Written by Shevaughn
Updated over a week ago

We can definitely narrow this issue down. First, is this issue specific to file upload options? For example, can you add other types of Product Customizer options to your cart and / order orders?

  1. If this issue only occurs with file upload fields, please see how to use our NEW Ajax Mode to ensure a backup URL comes up on your orders here

  2. If all option types are missing from the cart and orders, please check out this document on missing options.

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