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Why Can't the Tenant Sign the AST?

This article will give you an explanation as to why the tenant can't yet sign the AST.

Updated over 3 years ago

The tenant has not yet created an account

The tenant will need to create an account in order to sign the AST. If the tenant has not yet created an account - It will say 'Invitation pending' as shown below.

The tenant can see an error page when trying to sign

This might be for a few reasons. Please contact us on our Live Chat and one of our helpful customer support members will be happy to assist!

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