Welcome to our help centre article on how to view and reissue guarantor agreements. In this article, we will walk you through the steps to access and reissue guarantor agreements on the Propoly platform.
Step 1: Access the Guarantor's Profile
To begin, navigate to the page for the specific deal you are working on. On the left side bar, you will see the name of the guarantor associated with the deal. Click on their name to access their profile page.
Step 2: View the Guarantor Agreement
Once you are on the guarantor's profile page, select the "view agreements" option.
This will take you to the page where you can view and manage all agreements related to this guarantor.
Step 3: Reissue the Guarantor Agreement
On the agreement page, you will see three buttons: "Regenerate Agreement", "Resend Agreement", and "View Agreement." Let's go over what each of these buttons does.
Regenerate: If you have made any changes to the tenancy, clicking this button will create a new Guarantor Agreement with the updated information. This is useful if you need to make any changes to the tenancy terms after the agreement has already been sent to the guarantor.
Resend: Clicking this button will send an email notification to the guarantor, reminding them to login to their account to view and sign the agreement. This is helpful if the guarantor has not yet signed the agreement.
View Guarantor Agreement: This button will open up the document for you to be able to review. This is where you can see all the details of the agreement.
That's it! You now know how to access and manage guarantor agreements on our platform. If you have any further questions, please don't hesitate to reach out to our customer support team for assistance.