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PT MATE OVERVIEW PAGE

Let us walk you through your PT Mate Home Page

Melony avatar
Written by Melony
Updated over 5 months ago

Your overview page is where you can take a look at your business at a glance. Let me show you how everything works and how everything connects together to automate your business admin.

From the top!

Overview of your business

This is the first page you'll see each time you open your business web portal.

Let's get familiar with the basics!

Do you need a starting point?

Select this button option 'Create Demo Content' and we'll update your portal with some demo content to help you see different information that you will see once you have your own business content updated.


OVERVIEW OF YOUR INCOME AT A GLANCE

  • Income after fees (After Stripe processing fees)

  • Active members - All clients/ members that are currently training

  • Total sessions - The number of sessions completed in selected time frame.

  • Unpaid sessions - Hit view details to see who has unpaid sessions and to process payments.

You can select the date range using the 'SHOW STATS OF'.

  • This week

  • Last 7 days

  • Last 30 days (default)

  • This month

  • Last 60 days

To get more in depth financial report head over to your billing reports page.
​(ADD LINK TO BILLING REPORTS)


RECENT ACTIVITY

By default you will see your recent activity for

Sessions - Such as; book ins and cancellations.

Billing - Such as; payments made, client's expired session credits and changes to memberships.

Members - Such as; completed member forms

Admin - Such as; see new lead connection requests.

Note: This feed shows you an overview of what's happened in the last 30 days so you are on top of everything regarding your members and business.


MESSAGING

With your business web portal you can access your messaging icon from all pages except when running sessions. Find your messaging icon in the top right corner of your overview page.


QUICK LINKS

Create a new 1:1 session - https://ptmate.app/calendar/new-session

Create a new business product - https://ptmate.app/billing/products/new

Get tasks done quickly.

Options to create new member profiles, classes, 1:1 sessions and new business products.

Using these button options will redirect you to the necessary page. See links to jump to pages.

Alternatively, you can navigate to the relevant page using the menu bar down the left side of your home page.


UPCOMING

See your schedule at a glance. You can see your bookings for the current day ('today') and following day ('tomorrow').

With the option to 'view all' which will redirect you to your calendar page.

Take a look at your calendar - https://ptmate.app/calendar


REQUESTS

Requests show you all new lead requests.

To set up and manage new leads - head over to your leads page https://ptmate.app/admin/prospects


BIRTHDAYS

Celebrate your tribes birthdays! All upcoming birthdays "in the next 7 days" will be displayed here with a little purple dot. The notification will stay here until your members birthday passes.


MENU BAR

Navigate around your entire platform using these icons.

At the top - add your business logo and it will be displayed for you to see.

Home - This will immediately bring you back to this overview page.

  • Community page

Members - Head over to your members list

  • Member groups

  • Member reports

Calendar - See your schedule

  • Recurring templates

  • Roster

  • Calendar insights

  • Calendar reports

Programming - Create individual programs, training plans and custom movements

  • Training plans

  • Movements list

Health - Take control of your tribes nutrition plans and create personalized habits and track consistency.

  • Nutrition plans

  • Habit tracking

Billing - Create pack products, recurring memberships and other products for your business, also process payments, set up recurring payments and get an in depth look at your business finances.

  • Payments

  • Memberships

  • Products

  • Invoices

  • Expenses

  • Billing insights

  • Billing reports

Admin - Filled with lots of different options for your business. Such as;

  • Manage staff

  • Business forms and questionnaires, and document storage

  • Leads page

  • Emailing capabilities

  • Setting up your business locations

  • Other business admin settings

  • Account details


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