Setup your PULPO WMS users

Manage and create permissions and rules for users inside your warehouse

Johann Sonnenberger avatar
Written by Johann Sonnenberger
Updated over a week ago

Creating or editing a user

Important: To perform the following steps you need to be logged in as a user with administration permission.

Under the menu item Users existing users can be edited (1) or added (2).

When editing or adding users the following window opens:

Add all user data and set it to "active" (1).

IMPORTANT: Username has to be in the following format: "your tenant name"_"username", e.g. pulpo_user1.

Note: The employee ID can be used to link PULPO WMS to other systems for analysis. It is not a mandatory field.

Language: PULPO WMS allows you to set the preferred language per user. The following should be considered:

  • If a different language is chosen in the PULPO WMS Android App than the one specified in the PULPO WMS Web App, the user will be asked if the app should be restarted with a different language.

  • If no language is set in the PULPO WMS Web App English will be set as default.

  • The PULPO WMS Android App is available in more languages than the Web App: If a language is set for the user, that is not available in the Web App (e.g. Russian), the Web App will default to English.

The following steps must be completed in the user setting (2):

  1. Selection of Warehouses in which the user will be working

  2. Selection of Profiles. Note: By default, all available profiles should be selected.

  3. Selection of Tag. Note: By default, all available tags should be selected.

  4. Selection of the Default Picklist creation type. Note: By default, all the pickings are created as standard pickings, but the default picking type created by this user can be changed to batch pickings or cart pickings.

User limit

Every PULPO account has a limit of users defined in the contract.

Once the limit is reached, when trying to add a new user, you will be shown the following message:


In this case, you can either find and deactivate the users you are not using anymore or contact the PULPO WMS sales team using the email sales-team@pulpowms.com and purchase additional user licenses.

3PL Merchant

If you are a 3PL Fullfiller you can give the User the rights to work for certain Merchants.
The User only sees the tasks for the merchants he has the rights to, otherwise, he can't work with the tasks related to that Merchant.

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