Reasons to start the integrations
Starting integrations manually might be required in many cases:
You are looking for a sales order and can not find it in the system
You would like to make sure that the orders are up to date
You want to pull the products without waiting for the next automated integration run
...
You name it!
Types of integrations that can be started manually:
Products
Sales orders
Purchase orders
Finding the necessary integration
Select the menu item Integrations.
Go to the tab Controls.
Click the Integration button
Select the integration you would like to start from the dropdown list
Starting the integration manually
The integration only considers orders or products that were updated within the selected date range.
It means that if an order or product was updated on a certain date, this date must fall in the timeframe between the selected Start and End times.
For example, if your order was updated on 14 January 2026, the start date must be on or before this date.
If the update date of the order is unknown, use the order creation date as a Start date.
Select the start date and time.
Select an old date in the past, like 01/01/2000, to pull all the products or orders.Select the end date and time.
By default, the end date is set to today, and the time is the current time + 5 minutes.Activate the integration by clicking Start.
It can take several minutes until the integration is done (depending on the amount of data in your source system).