At Pulsar, understanding how teams work is something we prioritise, ensuring we find the best solutions that make Pulsar even more powerful and intuitive to use. We know that enterprise brands operating across multiple markets and agencies managing numerous clients, need a more structured, flexible way to organise and collaborate in Pulsar. So over the past few months, we’ve been working on introducing a smarter and more scalable system for organising, managing, and collaborating in Pulsar. And today we are thrilled to announce the official launch of Pulsar Workspaces. This new system debuts with Search Folders in TRAC as the first of many features to come! 

Search folders will give users the ability to group searches into folders for clearer workflows, organise across teams and projects, and improve collaboration, transforming the way teams work in TRAC. Previously, all searches were visible in one shared space, however this flat “All Searches” list was insufficient for agency and enterprise clients managing large volumes of searches and users. Now, with Folders, you can group searches by criteria such as team, project, location, or client, creating a cleaner and more streamlined workspace.

Search Folders now underpin a more intuitive, enterprise-ready experience for large organisations.

Here’s what’s new in this release:

The All Searches page in TRAC has been redesigned to list not only individual searches, but also all the folders a user has access to: My Folders, All Folders, and All Searches. This streamlined navigation allows users to easily switch between their project folders and the searches they contain, or view all searches they have access to in one place via the All Searches tab.

This view lists all the folders that a user has created. Folder creation can only be actioned by users with Superadmin access, as their role is to oversee and manage everything in a domain. As such the My Folders view is also only available to Superadmins. And creating a folder automatically makes you the owner of that folder. The My Folders tab therefore acts as a team workspace, managed by Superadmins, where they can easily manage all folders, allocate searches to folders, manage user access to said folders, and overall have better control of their entire team’s activity.

Any folder that a user has been granted access to by their team Superadmin will appear in the All Folders tab. From here, users can explore each folder and the searches it contains, keeping related work neatly organised and easy to access. Additionally, Admins can also create and add new searches directly from within a folder. This means teams can stay organised as they work, rather than needing to sort and assign searches later.

The All Searches tab retains the familiar layout from before, with one key enhancement. Users will now only see:

Each search listed in the All Searches tab now includes a folder icon, indicating whether it has been assigned to a folder, and if so, which one(s).

By default, all folders on the platform are Public. This means any user can view the folder and access the searches it contains. Public folders are primarily used to organise searches into clear, easy-to-navigate workspaces, bringing together content relevant to a specific project, team, or location.

Alternatively, users can create Private folders. These act as fully restricted workspaces—only added members can see and access the folder. Any searches within a private folder are visible exclusively to its members.

The person who creates the folder is automatically assigned as the owner of the folder, with full access and management permissions. The owner can invite additional team members to join the folder and view all contained searches. Team members may be added either during folder creation or at any time thereafter. There are no restrictions on the number of members or searches a folder can have.

Due to the sheer volume of users and teams that are working in some domains, we have introduced strict folder permissions that are in place to help and keep the workspace tidy and easy to navigate. Folder permissions supersede user permissions; for example an Admin has access to all public searches. However if a public search is part of a folder the Admin hasn’t been given access to, they won’t be able to view the search. Below is a breakdown of permissions by user role:

Superadmins can:

Superadmins oversee the team’s workspace, with full visibility and control over all folders - including their own and those owned by others. Superadmins can also view every single search within the domain regardless of its folder status (public folder, private folder, unassigned) from the All Searches tab.

Admins can:

Users can:

Readers can:

As users begin using folders as their main workspace, we wanted to make it easier for them to manage search creation and allocation. While users (superadmins and admins) can always add or remove searches from a folder at any time, we’ve introduced the option to assign a folder during the search setup process. This allows users to save time by allocating and organizing their search right from the start.

Additionally, you can review the allocated folders and make further changes in the Summary step of search set up.

We’re thrilled to bring Search Folders to TRAC! This long-awaited feature is now available for all TRAC clients. If you and your team would like this to be enabled in your domain, reach out to your Account Manager — they’ll guide you through the setup and help get you ready.

We can’t wait for you to explore this new functionality, and as always, if you have any questions or feedback, our Product Team is here to help.