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How to create a new Folder in TRAC?

Learn how to create and manage folders in TRAC

Updated this week

Search Folders allow you to organise searches in TRAC into structured, shared workspaces. Folders help teams keep related searches together, collaborate more easily, and control access when working on confidential or client-specific topics.

Note: Only users with Superadmin permissions can create new folders.


Step 1: Go to the All Searches page

From the TRAC navigation, open the All Searches page. If you are a Superadmin, you’ll see three tabs at the top of the page:

  • My Folders

  • All Folders

  • All Searches


Step 2: Create a new folder

  1. Click Create folder

  2. Enter a folder name that clearly reflects its purpose (for example: project, client, team, or region)

  3. Choose the folder visibility:

    • Public folder – accessible to all users in the domain

    • Private folder – only accessible to users you add as members

  4. Confirm to create the folder

Your new folder will now appear in My Folders, and—depending on visibility—in All Folders for other users.


Step 3: Add searches to the folder

As the folder owner, you can:

  • Add existing searches to the folder

  • Remove searches from the folder

  • Create new searches directly inside the folder

Searches can also be assigned to folders during search setup, helping you stay organised from the start.


Step 4: Manage folder access (Private folders only)

If you created a Private folder, you can invite team members to access it:

  1. Open the folder

  2. Add users as folder members

  3. Manage access at any time

Note: Only added members will be able to view the folder and the searches it contains.


Availability & access

Search Folders are available as a feature flag. If you think you and your team would benefit from using folders, please reach out to your account manager and they can get this feature enabled for you.

If you have any questions or feedback, please contact your Account Manager or reach out to the Product team—we’re always happy to help.

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