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What's the Difference Between InstaQuote and the Contact Form?

Understand the key differences between InstaQuote and the Contact Form so you know when to use each for your business.

Updated over a week ago

Both InstaQuote and the Contact Form are designed to collect leads, but they serve very different purposes. This article breaks down the functionality, use case, and benefits of each tool.


What is InstaQuote?

InstaQuote is a self-serve quoting tool that allows customers to:

  • Get an instant quote based on your pricing

  • Choose from custom dropdowns, Yes/No options, and even input dimensions

  • Schedule a job instantly (if InstaSchedule is enabled)

  • Be automatically added to your client list in QuoteIQ

Best for: Customers who are ready to book or want pricing immediately.


What is the Contact Form?

The Contact Form is a general inquiry tool that lets customers:

  • Submit a custom message

  • Request a quote, callback, or ask a question

  • Be added as a lead to your QuoteIQ dashboard for manual follow-up

Best for: Customers who aren’t ready to schedule or need to discuss something more specific before getting a quote.


Key Differences

Feature

InstaQuote

Contact Form

Auto-pricing

✅ Yes

❌ No

Customer self-scheduling

✅ Yes (if InstaSchedule is on)

❌ No

Custom input logic

✅ Yes (dropdowns, Yes/No, dimensions)

❌ Basic form fields only

Best for

Instant quoting and scheduling

General questions or quote requests


When to Use Each

  • Use InstaQuote when you want to eliminate back-and-forth and let the customer quote themselves.

  • Use the Contact Form when your service is too custom to automate or when you want the lead to come in for manual review.


FAQs

Can I use both at the same time?

Yes — many businesses use InstaQuote for standard services and the Contact Form for everything else.

Can customers schedule through the Contact Form?

No. Scheduling is only available through InstaQuote (with InstaSchedule enabled).

Where do leads from both tools go?

Both go into your QuoteIQ dashboard as leads, but InstaQuote customers come in with service info and pricing pre-attached.

Can I customize the Contact Form?

No, it's a simple, static form. For advanced logic and customization, use InstaQuote.

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