How to Update Your Commission Breakdown and Receive a CDA
The Commission Disbursement Authorization (CDA) process in Radius has been updated to make it easier for agents to review and make changes to their commission details before the CDA is issued.
Overview
Agents and Team Leads are responsible for reviewing and confirming their commission breakdown. Once the breakdown is confirmed, Radius will issue the CDA.
If changes are needed after the CDA is issued, agents and Team Leads can update the commission breakdown and confirm it again to generate a revised CDA.
How the New CDA Process Works
1. Update Your Commission Breakdown
Before a CDA can be issued, you must review and update your commission breakdown with the correct information.
You can update details such as applicable fees, commission amounts, and other relevant breakdown information.
2. Make Changes to the CDA
If you need to add or remove an item like a debit from the CDA, you do not need to request the change separately.
Simply:
Open the Commission Breakdown.
Make the necessary changes.
Click Confirm.
A revised CDA will be issued based on the updated commission breakdown.
Important: Make sure all commission details are accurate before confirming the breakdown.
3. Payment Disbursement
Once you have confirmed the commission breakdown and the transaction file is compliant, the payment will be disbursed to you.
The CDA confirmation and file compliance are important steps in the payment process.
How to Update Your Commission Breakdown
You can access the commission breakdown in two ways from the Radius Office web application.
Option 1: Through My Transactions
Sign in to Radius Office from the web.
Go to My Transactions.
Open the applicable transaction/file.
Click Commission Breakdown.
Review and update the required details.
Click Confirm.
Option 2: Through the Commission Tab
You can also access transactions that require your review directly from the Commission section:
Sign in to Radius Office from the web.
Go to My Transactions.
Under the Commission tab.
Click Pending Approval.
Select the applicable transaction.
Review and update the Commission Breakdown.
Click Confirm.
CDA Process at a Glance
Update Commission Breakdown → Confirm → CDA Issued → File Becomes Compliant → Payment Disbursed
If changes are required after the CDA is issued:
Update Commission Breakdown → Confirm → Revised CDA Issued.
How Do I Remove an Incorrect Debit From My CDA?
If a debit has been added to your CDA incorrectly, you can remove it by updating your Commission Breakdown. You do not need to submit a separate request to have the debit removed.
Steps to Remove the Debit
Open the applicable transaction in Radius Office.
Go to Commission Breakdown.
Locate the incorrect debit.
Remove or update the debit as needed.
Review the updated commission breakdown.
Click Confirm.
Once you confirm the updated commission breakdown, a revised CDA will be issued based on the changes.
Note: Please make sure all commission details are accurate before confirming the updated breakdown.
How to Update Wire Details for Commission Payments
You can update your wire instructions directly from your Radius Office account.
Steps to Update Your Wire Details
Sign in to your Radius Office account.
Go to Settings.
Select CDA Settings.
Click Private.
Click + My Wire.
Enter the required wire/payment details.
Review the information to ensure it is correct.
Click Save Instructions.
Your updated wire instructions will be saved to your account and used for applicable commission payments.
