Step-by-Step Instructions
Go to Agency Admin > Quote Templates.
Open the Default Quote Items panel at the bottom right of the page.
Click Add Item.
Enter the item name.
Enter the amount, and choose whether it's a fixed rate or a percentage.
Choose whether the item is Locked (required on every quote) or Can Toggle (can be removed on individual quotes).
The item automatically appears on every new quote — whether an agent starts from scratch or from a quote template.
Important
The percentage option calculates against the total of all other items on the quote, not a fixed base amount.
Troubleshooting & Edge Cases
Why is a Default Quote Item showing on every quote and I can't remove it? It's set to Locked. Only items set to ‘Can Toggle’ can be removed on individual quotes. If you need a locked item removed or changed, your Office Admin can update Default Quote Item settings for your account.
