We know the time and effort that goes into making each clip or video. That's why we want to give you the option to recover clips that you may have accidentally deleted! π€
If you accidentally delete a clip or video, here's how you can retrieve it:
1) Head to your videos page on the Realync app. Then, tap the trashcan in the upper right-hand corner. ποΈ
2) Click on either "Videos", "Clips", or "Playlists" (depending on which one you want to recover). Once you find your desired video/clip/playlist, click on the three dots to the right on the desired clip, video, or playlist.
3) Click "Reclaim Clip" and all peace is restored! π
If you are still having issues, please reach out to us:
Live Chat: Monday-Friday 10 a.m. - 4 p.m. EST
Email us: support@realync.com