Pre-Recorded Videos
Troubleshooting your Videos
7 articles
- My video is stuck!Step by step on how to "un-stuck" your video!
- Editing on More than One DeviceAre you trying to edit a teammate's video and having trouble?
- Muting & Unmuting a VideoYou can mute your video but you will be unable to unmute your video so make sure you triple-check beforehand!
- Mass-Updating Opening Slides for Published VideosNot yet, but we do hear you and are continuing to make our product better!
- Rotating Clip(s)Unfortunately, once you have already recorded the clip you currently do not have the editing option within Realync to rotate your clip!
- Can I Get a Clip Back that I Accidentally Deleted?Easy! Just follow these steps!
- Out of Phone Storage?Follow these troubleshooting tips!