*Please note that if your Realync + Entrata CRM integration has already been set-up and you need to add an additional property please skip to Setup Step 2 and send a request, including the property’s Entrata ID, to integrations@realync.com to add the property! 🏠
*Clicking the collapsible black arrow next to the titles will give your more details!
Requirements 📍
Requirements 📍
Clients do NOT need to be on Entrata Core
Minimum supported system (DEVS)
Set-up 🛠️
Set-up 🛠️
Instructions for setting up the Realync + Entrata integration in your Entrata environment:
Navigate to Apps > API Access
Click "Add API User"
Search or browse for the Realync application
Click "Enable Access"
Select the properties to permission; Click Save
Select the web services to permission (leaving the defaults is recommended); Click Save
Default Accessible Web Services are as follows:
getMitsPropertyUnits
getProperties
sendMitsLeads
sendLeads
getMitsLeads
getUnitsAvailabilityAndPricing
getUnitTypes
getAmenities
getLeadPickLists
getFloorPlans
getRentableItems
getPetTypes
getSpecials
getPropertyPickLists
updateLeads
Send the following information to Realync:
Entrata subdomain (e.g. yoursubdomain.entrata.com)
List of Properties with their Entrata Property IDs
Instructions for adding properties to the Realync + Entrata integration:
Navigate to Apps > API Access
Search or browse for the Realync application
Click “Manage”
Select the properties to permission; Click Save
Send the following information to Realync:
Entrata subdomain (e.g. yoursubdomain.entrata.com)
List of Properties with their Entrata Property IDs
We will start configuring the integration using the credentials you provided and will either confirm a successful integration or coordinate with you to work through any errors.
If the configuration is successful, please allow 30 minutes for the initial data sync to complete. If you don’t see any Entrata prospects in your Realync account after that time, please reach out to us! We will complete the configuration of your communities’ Realync user accounts to enable the Realync-Entrata integration.
Once an Entrata prospect is synced with Realync, any Realync-related activities will be logged to the Entrata Guest Card in real-time (this feature will be coming soon 😎). Realync will sync with your Entrata database every 24 hours to pull over new prospects.
Want to learn more about how to use Entrata? Click here to learn more!
