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How to Update the Email That Receives Your Rechargly Invoices

How to change the billing email that receives your firm's monthly Rechargly invoices, managed in the Stripe billing portal.

Written by Jazmin Aldana

Rechargly bills your firm each month and sends the invoice to your billing email. That billing email is managed in the Stripe billing portal, not in the Rechargly app. This is different from updating your clients' contact details, which is covered in the article How To Update Contact Information In Rechargly.

Where your billing email is set

The email that receives your monthly Rechargly invoices is your firm's billing contact in Stripe.

How to update it

  1. Update the billing email to the address that should receive your invoices.

  2. Save the change.

Your next monthly invoice will go to the updated email.

If you cannot access the billing portal

If you cannot find or access the billing portal, contact support with the new billing email and we will update it for you.

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