💲The Facebook Messenger Reminders Feature is available on the RecoverMyCart Pro Plan.
Updating your Shopify 2.0 theme to support Facebook Messenger
1. From your Shopify app admin, go to Sales Channels > Online Store > Themes > Customize
2. Go to the drop-down menu at the top of your page and select the Product menu.
3. Select Default Product
4. Under Product Information select Add Block
5. From the drop-down menu, under apps, select Facebook Messaging/Abandoned Cart Recovery
6. You should see a text block appear allowing customers to opt into Facebook Messenger emails on your product template screen.
7. Click Save.
Enabling Facebook Messenger in RecoverMyCart
1. From your RecoverMyCart app admin, go to the Facebook Messenging tab.
2. Open the Facebook Connection tab.
3. Under the Facebook Connection Settings, follow the prompts to connect your Facebook account.
4. Once your Facebook account is connected, go to your Facebook Theme Setting menu. Complete the form to customize your settings such as Facebook Widget Message, Widget Size, Widget Alignment, and Widget Color to suit your brand.
5. Enable your Facebook Messenger feature by toggling the on/off button to ON.
Your customers' experience
1. When a customer views a product on your website, they will see an opt-in button to receive correspondence via Facebook Messenger. The customer will need to select this option.
2. The customer will then need to add the item to their cart, begin filling out their details at checkout, and not add payment details at checkout.
3. At the designated sending time, the customer will receive an abandoned cart reminder via Facebook messenger.