We serve clients globally through three dedicated teams working in different time zones:
Eastern Team (EST)
Monday to Friday, 9 AM – 5 PM EST
Cut-off time: 8 AM EST
Serving: USA, Canada, Mexico, Latin & South America
Asia Pacific Team (HKT)
Monday to Friday, 10 AM – 6 PM HKT
Cut-off time: 9 AM HKT
Serving: Hong Kong, Singapore, Australia, Malaysia, New Zealand
European Team (BST)
Monday to Friday, 10 AM – 6 PM BST
Cut-off time: 9 PM BST
Serving: Europe, United Kingdom, Middle East, Africa
All teams include a one-hour break during their shifts. During onboarding, you’ll select your preferred time zone to ensure smooth communication and delivery.