Manage Projects
15 articles
Concurrent Project Limits and Team AllocationUnderstanding how concurrent projects work with your Reel Unlimited subscription and dedicated team structure.
Task Management Policy UpdateUnderstand our updated task management policy regarding concurrent projects and website tasks.
Understanding One-Time ProjectUnderstanding one-time projects for large or complex design needs.
Revision TimeframeRevisions take 24 hours for graphic design, longer for web/UX/UI. Contact PM for delays.
Output, Draft, Turnaround and Delivery TimeOutput: progress update. Turnaround: time for initial draft. Draft: concept for review. Delivery: final files.
Same-day Delivery ExplainedSame-day delivery available for requests before 9 AM on business days. After 9 AM, next business day.
Understanding Cut-off TimesCut-off time is 10 AM in respective time zones. Requests after cut-off are considered the next day.
What Are Dedicated Designers?Dedicated designers ensure consistency. Assigned based on previous work, quality, and preference.
Software & Supported DeliverablesHere are the types of files and software we support at Reel Unlimited.
Revision PolicyWe offer unlimited revisions on all draft designs, content, and logos until the client approves the final content.
Understand Our Approval ProcessApproval locks in design style; completed tasks can't be changed. Request revisions if needed.
Subscription End PolicyUnderstanding what happens to your projects when your Reel Unlimited subscription ends.
Communication Channels and Platform TransitionUnderstanding Reel Unlimited's communication channels and our transition to integrated dashboard chat.
White-label GoHighLevel Support ServicesUnderstanding Reel Unlimited's GoHighLevel support services included in the Pro plan & how they fit into your concurrent project allocation.
Auto-Completion PolicyUnderstanding Reel Unlimited's 7-day auto-completion policy for delivered projects.