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Why is Zillow showing the wrong location for my listing?

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Written by RentEngine Ops
Updated over a week ago

Overview

Zillow relies on county records to set the location of your listing. For new construction properties (built within the last two years), their mapping may be wrong.

How to update the location

  1. Go to the Intelligence tab

  2. Open the Syndication Status report

  3. Find the affected property

  4. Click Report Listing

  5. Include as much detail as possible:

    • Description of the situation

    • Which websites are affected

    • Correct latitude/longitude

This lets RentEngine directly resolve it with the listing site.

Note: please do not report via chat, since that will delay resolution time


What happens after you report it

  • RentEngine escalates the issue with the listing partner

  • Updates are posted in real time in Intelligence β†’ Syndication Status

  • You can check back there for progress and resolution

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