We're sorry your application wasn't approved this time. Here's what it means and what you can do.
Before a decline
If your documents don't quite show enough, we'll usually email you first to ask for more evidence, such as additional savings or family support. Responding to that email gives you the best chance of being approved.
How you'll be told
We'll email you, and the outcome will show in your dashboard. Your landlord or letting agent will see the outcome, but never your financial details.
Can I apply again?
Yes, if your circumstances change. For example, if you have more savings, a new job, or a family member who can support you. Contact us before reapplying and we'll let you know what would help.
Have you been charged?
No. You only pay if your application is approved.