Once your claim is validated, we pay you within 30 days and take over recovery from the tenant.
We handle recovery
We manage everything with the tenant, which may include:
Contacting them about the arrears
Agreeing a repayment plan
Possession proceedings, if needed, with the legal costs covered by us
You don't need to take your own legal action for the rent.
If arrears continue
Send us an up-to-date rent statement each month, through your dashboard or to claims@rentmigo.co.uk. We pay you within 30 days of each confirmation, up to 12 months of rent and within the £100,000 total limit.
If the tenant pays you
If the tenant pays any of the arrears to you directly, please let us know within 30 days.