Overview
Text messaging is integrated into daily life and is one of the most effective ways to promote your RepeatMD platform, drive app downloads, boost participation in flash promotions, and increase attendance at in-practice events.
This article provides a collection of ready-to-use, customizable text templates for various occasions.
This article is for practice owners, managers, and front desk staff who send appointment reminders, marketing texts, or event invitations.
Before You Start
Use the short links provided in your Admin Panel. Do not create your own bit.ly links (they can cause deliverability issues with texts).
Find your app link: Log in to the Admin Panel → App Builder → Home → App Link → click Copy. See Use your RepeatMD QR codes (Admin Panel).
Personalize placeholders such as
{Practice Name},<LINK>, and[WELCOMEOFFER]before sending.Test messages with the Test Text Message feature at the bottom of your text message builder before deploying to patients.
Why It Matters
Well-timed, branded text messages can help you:
Boost app engagement
Promote time-sensitive offers like flash sales
Drive attendance to open houses and events
Reinforce in-app rewards and financing options
Ensure a consistent brand voice across patient communications
How It Works
Your text platform or EMR: Send these templates from your separate text platform (Weave, Podium, Emitrr, SlickText, etc.) or from EMR appointment reminder texts.
Short links: Use Admin Panel short links for your app URL. Contact support if you need a custom RepeatMD short link for a non-app destination.
Campaign rhythm: Launch with an announcement text, follow with reminders, and finish with final-day urgency for flash promotions.
Step-by-Step Instructions
Templates to launch your new app
Use text messages to drive app sign-ups and highlight memberships, financing, and special offers to patients who join.
Using a separate text platform (Ex: Weave, Podium, Emitrr, SlickText, etc.) or EMR appointment reminder texts:
Upgrade your
{Practice Name}experience with our VIP rewards program. Get exclusive perks & discounts! Joining is free:<LINK>Same-day Appt. Reminder: Hi
{FirstName}, this is{Practice Name}. Your appointment is today at{Appt Time}. To check in faster and unlock your welcome offer, join our rewards app here:<LINK>Join and download our [PRACTICENAME] app now! Earn rewards, shop memberships, & get access to exclusive savings:
<LINK>24-48hr Appt. Reminder: Reminder:
{Appt Date}at{ApptTime}with{Provider Name}at{Practice Name}. Tap to join our rewards app now and get your sign-up reward before your visit:<LINK>Unlock exclusive rewards, memberships, & VIP events with
{Practice Name}. Join now:<LINK>
New Patient Confirmation: Thanks for booking with {Practice Name} on {Appt Date} at {Appt Time}. Get our new-patient special inside the app. Join here: <LINK>
Welcome offer-focused templates
Your next visit just got better. Get $XX towards your visit when you sign up for
{Practice Name}:<LINK>Day-of Quick Check-In Reminder: You are all set for
{Appt Time}today. Save time at the front desk. Join our app and check in on your phone:<LINK>Welcome offer included.What are you waiting for? Hundreds of people are already enjoying
[WELCOME OFFER]. Do not miss out:<LINK>Your $XX towards your next service is waiting… Click here to unlock it:
<LINK>Get the exclusive
{Practice Name}experience with our new VIP app! Sign up now and get $XX off your next visit:<LINK>
Affirm financing templates
Treat now, pay later with our new app! Get all your favorite treatments:
<LINK>Get patient financing in our new app!:
<LINK>Get the treatments you love with Affirm in our app:
<LINK>
Pro tip: Add your app link to your appointment confirmations and reminders to encourage patients to download the app before their visits. See Use your RepeatMD QR codes (Admin Panel) for app link location.
Flash promotion templates
Generate urgency and drive in-app sales during limited-time promos.
Pre-promotion hype:
Exclusive in-app promotion coming soon! Do not miss out:
<LINK>Our in-app promo is around the corner! Share with friends:
<LINK>Do not miss our upcoming launch promotion! Big savings ahead:
<LINK>
Day 1 texts:
VIP Flash Promotion! For 24 hours, get XX% off in-app purchases! Shop now:
<LINK>Big savings! XX% off in-app for 24 hrs only! Get your favorite treatments:
<LINK>
Day 2 reminders:
Do not forget, time is running out! Save XX% in-app now:
<LINK>Limited time only! Save XX% and share with friends:
<LINK>Save XX% in-app! PLUS, pay over time with Affirm:
<LINK>
Final day urgency:
Only a few hours left! Save XX% in our app:
<LINK>12 hours left to save XX%! Shop now:
<LINK>Last day for XX% off! Get that treatment you have been eyeing:
<LINK>Grab XX% off before time runs out!
<LINK>
Event invitation templates
Drive RSVPs and attendance for open houses, patient appreciation events, or promotional nights.
General event invitations:
Do not miss our Open House!
[DATE]from 4–7 pm. Demos, prizes, & more. RSVP:[XXX-XXX-XXXX]Celebrate our 1-Year Anniversary! Win Botox, a CoolPeel & more! Join us on
[DATE]:<LINK>Get Holiday Ready! Open House
[DATE]! Exclusive specials & gifts! RSVP:[XXX-XXX-XXXX]Come
[DATE]from 11–3 for raffles, giveaways, & treatment demos! RSVP now:<LINK>A Night of Beauty on
[DATE]! Learn about Sculptra, get free treatments & more:[XXX-XXX-XXXX]
Best Practices and Pro Tips
Shorten your links using the short links provided in your Admin Panel.
Do not create your own bit.ly links (they can cause deliverability issues with texts).
If you need to send a text with a short link to something other than your app link, contact support and we can help you generate a custom RepeatMD short link.
Personalize placeholders like
[PRACTICENAME],<LINK>, and[WELCOMEOFFER]before sending.Add app links to all appointment texts to passively promote downloads.
Test your messages using the Test Text Message feature located at the bottom of your text message builder in your Admin Panel to send a test text message to yourself before deploying to your patients.
Send in bursts: start with a launch, follow with reminders, and finish with final-day urgency if applicable.
Common Mistakes and FAQs
Q: Can I include a link in a text message?
A: Yes. Use the short links provided in your Admin Panel.
NOTE: Do not create your own bit.ly links (they can cause deliverability issues with texts).
Q: Where can I find my app URL?
A: Log in to your RepeatMD Admin Panel → App Builder → Home → App Link → click Copy (double-squares icon on the right side of App Link).
Q: Should I use emojis?
A: Yes, but do not overuse emojis in patient-facing texts.
Next Steps and Support
Need help crafting a custom message or campaign? Contact the Services team at services@repeatmd.com.