Overview
Patients have questions at every stage of their journey, about treatments, timing, pricing, and results. Traditionally, those questions require long consultations or staff time that isn’t always available, especially after hours.
That’s where Adonis and Aria come in. They’re your AI treatment advisors, available 24/7 to guide patients with clear, confident answers. From explaining the services you offer to recommending options and even booking appointments, they deliver the kind of instant, personalized support today’s patients expect.
By combining trusted medical insights with your practice’s unique brand voice, Adonis and Aria make every interaction feel warm, helpful, and human, without adding more work for your team.
Why this matters
Adonis and Aria combine availability, personalization, and measurable results to solve two big challenges: patients want instant answers, and staff don’t have hours to spare.
Always available: Advisors provide 24/7 support, so patients never wait and you never miss an opportunity.
Personalized & aware: Recommendations are tailored to each patient’s goals, treatment history, and even real-time events like promotions or upcoming occasions.
Seamless action: Advisors guide patients from curiosity to booking or purchasing, all inside your app.
Practice-integrated: Every response is grounded in your catalog, pricing, and promos to ensure accuracy.
Visible impact: Dashboards track conversations, hours saved, and sales generated giving practices a clear ROI.
The result: staff save hours, patients feel more confident, and practices grow revenue through an AI-enabled experience that sets them apart.
How Patients Engage with Adonis & Aria
Adonis and Aria guide patients through a clear journey inside your app. The flow looks like this:
Onboarding
In a short onboarding flow, patients begin by sharing some personal information. They select their advisor: Adonis or Aria and they share their goals, concerns, and preferences. This information creates a personalized foundation for every future interaction.
Instant Answers
Adonis and Aria respond immediately to patient questions using your practice’s catalog, pricing, memberships, and promotions. This ensures patients always receive accurate, up-to-date information.
Smart Recommendations
Adonis and Aria go beyond answering questions. They use situational awareness to recommend treatments based on each patient’s goals and timing - for example, preparing for a wedding, an upcoming holiday, or when a treatment they’ve shown interest in goes on sale. They even show recommendations to each user across areas of the app that at curated to their preferences.
Guided Action
Once patients are confident, Adonis and Aria guide them naturally into the next step: exploring treatment details, booking an appointment, or making a purchase - all within your app.
Practice Insights
Every interaction is tracked in real time. Practices can see the questions patients ask, the treatments they’re considering, and the outcomes achieved. Dashboards surface measurable results like hours saved and sales generated by AI.
Best Practices & Pro Tips
Encourage patients to complete the onboarding flow so the AI advisors can personalize recommendations immediately.
Keep your app up to date: pricing, services, and promotions should always be accurate.
Review dashboards frequently to understand which questions and treatments generate the most interest - and follow up with patients if they don’t book a treatment right away!
FAQs
Q: How do patients start using Adonis or Aria?
When patients open your app, they’re prompted to choose either Adonis or Aria during a short onboarding flow. They share their goals and concerns, which allows the advisor to deliver personalized recommendations immediately. Users can initiate a chat at any time in various areas of the app.
Q: What makes Adonis and Aria different from a standard chatbot?
Unlike basic bots, Adonis and Aria are situationally aware. They know your catalog, pricing, promotions, and even patient history. They don’t just answer questions, they guide patients toward the best treatments for their goals and timing.
Q: How do recommendations stay accurate?
Advisors are powered by your practice’s catalog and data. When you update pricing, promotions, or services, responses adjust automatically to reflect current information.
Q: How do I know what patients are asking?
Every conversation is logged. Your dashboard provides full visibility into questions, interests, and bookings, so you always understand what patients care about most.
Support
Need help? Contact RepeatMD Support by emailing support@repeatmd.com or contact your Customer Success Manager.