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Edit a treatment (Admin Panel)

Learn how to update an existing treatment in your Admin Panel, including details, pricing, variations, and availability, with changes appearing instantly in the patient app.

Overview

You can edit any active or draft treatment from the Catalog -> Services -> Treatments page in your Admin Panel. Edit lets you adjust names, pricing, images, variations, bundled pricing, concerns, body areas, and pre- and post-care instructions as your menu and margins change.

This article is for practice owners, managers, and marketing teams who manage the in-app shop and need to update treatments without creating new listings from scratch.

Before You Start

  • You must have Marketing, Manager, or Administrator access to edit treatments.

  • Open Treatments from the Catalog -> Services section of the left-side navigation.

  • Edits apply to all locations where the treatment is available.

  • Changes appear in the patient app immediately after you save.

  • Edits affect future purchases and display only. They do not change past orders or treatments patients already redeemed.

Why It Matters

Keeping treatments current helps you:

  • Align in-app pricing with your current menu without rebuilding your entire catalog.

  • Respond quickly to seasonal offers, new product lines, or corrected descriptions.

  • Reduce patient confusion when app content matches what your team discusses in consultations.

  • Iterate on variations and bundles as you learn which options patients buy most.

How It Works

Immediate updates: When you click Save, treatment updates are reflected in the patient app right away (subject to location and active status).

Past purchases are protected: Editing a treatment does not affect past orders or treatments patients already purchased or redeemed. Changes apply to how the treatment appears and prices going forward.

Variations and pricing edits: Updates to variations, individual pricing, or bundled pricing change how that treatment displays for future purchases. Each variation can be edited independently.

Promotions are not reconfigured: Edits update the treatment itself but do not modify promotion, membership, or reward setup. If you archive a treatment that is the only option in a program, see Archive treatments and packages (Admin Panel).

Active until archived: Treatments remain available for purchase until you manually archive them.

Step-by-Step Instructions

Find the treatment to edit

  1. Log in to your Admin Dashboard.

  2. Click Treatments in the Catalog -> Services section of the left-side navigation.

  3. Search or scroll to find the treatment you want to edit.

  4. Click the three-dot menu on the far right.

  5. Select Edit Treatment.

Make your edits

  1. Click any field you want to update:

    • Treatment name

    • Locations

    • Unit type

    • Pricing (individual or bundled)

    • Images

    • Description

    • Concerns and body areas

    • Treatment variations (add, edit, or remove)

    • Pre & post-care instructions

  2. For variation changes, see Create treatment variations (Admin Panel).

  3. For bundled pricing changes, see Create bundled pricing for treatments (Admin Panel).

Save your updates

  1. Review your changes.

  2. Click the Save button in the lower right corner.

  3. Confirm the treatment is Active and available at the correct locations.

Your changes appear in the patient app immediately.

Best Practices and Pro Tips

  • Edit in small, considered changes. Large pricing swings on popular treatments can surprise patients mid-checkout.

  • Coordinate with your front desk when you change a high-traffic treatment name or price.

  • Verify bundle math after edits. If you change bundled pricing, confirm per-session savings still display correctly.

  • Use archive for discontinued services, not edit. If you are removing a treatment from sale, archive it instead of leaving a stale listing active.

  • Check membership pricing after adding new treatments. New treatments are not auto-assigned to memberships. See Manage membership pricing for treatments (Admin Panel).

Common Mistakes and FAQs

Q: Why do I not see my edits in the app?

A: Verify the treatment is Active, saved, and available at the correct locations. Have the patient refresh the app.

Q: Can editing a treatment impact existing orders or purchased variations?

A: No. Edits only affect how the treatment appears for future purchases. Past orders and redeemed treatments are not changed.

Q: Can I edit all fields on a live treatment?

A: Yes. You can edit the treatment name, images, unit type, location availability, concerns, body areas, variations, pricing, bundled pricing, and pre- and post-care instructions.

Q: Do updates change how the treatment behaves in promotions?

A: Edits update the treatment itself but do not modify active promotions, memberships, or rewards where the treatment is included.

Q: Why is the Save button not working?

A: A required field may be incomplete. Review all sections. Incomplete fields are highlighted.

Q: Should I edit a treatment or create a new one?

A: Edit when you are updating the same service. Create a new treatment when you are launching a fundamentally different offering. See Create and manage treatments (Admin Panel).

Next Steps and Support

Need help? Email support@repeatmd.com

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