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Affirm marketing banners (Patient App)

Learn where Affirm financing banners appear in the Patient App and what patients see when they tap them.

Overview

When your practice has Affirm enabled, marketing banners appear throughout the Patient App shopping experience. These banners inform patients that financing is available and encourage them to browse Shop — helping drive higher cart values and conversions.

This article is for practice owners and staff who want to understand where patients see Affirm messaging. Patients interact with banners automatically; no Admin Panel configuration is required beyond enabling Affirm.

Before You Start

  • Affirm must be enabled on your RepeatMD account. See How do my patients access Affirm as a payment option?.

  • Banners appear only in the Patient App (mobile web and native app).

  • Affirm requires a $50 minimum purchase amount. A warning banner appears when the cart total is below $50.

Why It Matters

Affirm banners increase financing visibility without front-desk explanation:

  • Patients discover financing while browsing — not only at checkout.

  • Banners on Home and Shop screens reinforce that larger purchases are within reach.

  • Tap-to-learn flow educates patients on how Affirm works before they add items to cart.

How It Works

Automatic placement: RepeatMD places Affirm banners in high-traffic shopping areas. You do not choose individual banner locations in the Admin Panel.

Tap behavior: When a patient taps a banner:

  • An instructional pop-up explains how Affirm works.

  • If the patient is not on a Shop screen, the pop-up includes a Shop now button that navigates to Shop.

  • If the patient is already browsing Shop, the pop-up focuses on Affirm education.

$50 minimum: If the patient’s cart total is below $50, an Affirm warning banner appears explaining the minimum purchase requirement. Affirm is not available for carts under $50.

Where banners appear

Banners may appear in the following locations:

  1. Home screen — top of the screen

  2. Shop → Browse filter

  3. Shop → Treatments — second item in the list

  4. Shop → Packages — second item in the list

Common Mistakes and FAQs

Q: Can I turn off Affirm banners but keep Affirm at checkout?

A: Contact your CSM or support@repeatmd.com. Banner visibility may be configurable separately from Affirm payment availability.

Q: Why does a patient see a $50 minimum warning?

A: Their cart total is below Affirm’s $50 minimum. They need to add more items before financing is available.

Q: Do banners appear if Affirm is not enabled?

A: No. Banners only appear when Affirm is active on your account.

Q: Can patients use Affirm for in-office purchases?

Next Steps and Support

Need help? Email support@repeatmd.com

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