Patient App Experience
Learn how patients use your app, earn rewards, make purchases, and manage their accounts.
29 articles
Understanding the layout and functionality of your Patient Rewards app
Signing Up & Checking In
How patients sign up, log in, and check in for visits.
Intro to your downloadable Patient Rewards app
How to Use Your RepeatMD QR CodesQR codes are a simple and powerful way to promote your app, this page shows you how to use your QR codes
Drive patient sign-ups in office
How patients can download your mobile app during check-in
New patients signing up and downloading your Patient Rewards app
Earning & Redeeming Rewards
How patients earn and redeem rewards in the app.
How patients can earn, track, and redeem their rewards
Patients converting rewards into RepeatCash
Purchasing In-App
How patients shop and purchase memberships, treatments, products, and gift cards.
Location Selection at CheckoutPatients can now select a service location during checkout, so the right location receives payment for the order.
Patients making a purchase from your app
Driving Patient Purchases with Abandoned Cart NotificationsPractices consistently see higher completed purchases and stronger shop activity with these reminders in place - all handled for you.
Easily apply available promotions in cart
Using membership discount on an in-app purchase
In-App Wallet
How patients manage RepeatCash, purchases, and memberships in their wallet.
Canceling Memberships
Enrolled members redeeming their monthly treatment
Redeeming treatments and/or packages
Updating membership billing informationThis article walks patients through how to update their membership billing method in the RepeatMD app.
AI Treatment Advisors
How patients use AI Treatment Advisors to explore and purchase treatments, products, and practice info
Creating Custom Instructions for Adonis & AriaAdd practice-specific context, highlight what matters most to your patients, and ensure that responses always reflect your brand's voice.
Account Settings
How patients manage their account details.
Opting Back in to Text MessagesFor patients who opted out of messages
Patient account and account settings
Referrals
Guides for how patients refer friends and share your practice from the app.
How patients can refer a friend on your app