In-App Wallet
How patients manage RepeatCash, purchases, and memberships in their wallet.
5 articles
- Cancel a membership (Patient App)Learn how patients cancel memberships in the Patient App, what happens to billing and benefits through the end of the cycle, and how admins verify final payments.
- Redeem an included monthly membership treatment (Patient App)Learn how enrolled members choose, book, and redeem their included monthly treatment in the Patient App, including how rollover settings affect availability.
- Redeem treatments and packages (Patient App)Learn how patients redeem prepaid treatments and packages in the Patient App by scanning your in-office QR code, including quantity selection and how redemption interacts with check-in.
- Update patient membership billing information (Patient App)Learn how patients update their membership billing information in the Patient App, including when changes take effect, supported payment methods, and what happens if a membership is in dunning.
- Troubleshoot unavailable Cancel Membership option (Patient App)Learn why the Cancel Membership button may be missing or greyed out in the Patient App, what commitment periods mean, and what to do if you cannot cancel on your…