If your post was removed from the re:sleep Facebook community group, it’s likely because it was removed by our moderators for violating our community guidelines. This is not to say that your post was intentionally harmful or bad, just that it may not be in line with the rules we have for our Facebook groups. For instance, you may have kindly offered the advice given to you by our care team to other members, but if this advice was highly personalised to you and not general advice for everyone, we would need to delete this as it violates rule 5 and could cause confusion for others. Our goal is to maintain a supportive, respectful and inclusive environment for everybody. To better understand why your post may have been removed, please take a look at our group rules below. These rules can also be found within the community groups.
Privacy - Mutual trust is key in this group. Peoples names, posts and discussions are private and must not leave/be shared outside of the group. Refrain from sending private messages to members without having been invited to do so.
Be kind and supportive - Everyone in this group is going through their own experience. For some the journey is easy, for others, it is more difficult. Always respect what others are going through and be supportive. Together we are stronger. Negativity will not be tolerated.
No politics or discrimination - This is not a place to discuss politics, current affairs or subjects relating to race, religion, political preference, gender or sexual orientation. Any such conversations will NOT be tolerated and posts/comments/members will be removed/blocked.
No promotions, selling, or spamming - Promotion of any service, product, incentive or the like are not permitted in this group.
Advice - Dispensing of advice outside of the recommendations found within re:sleep content/material/videos is not permitted. This includes but is no limited to other programs, other healthcare practitioners, sleep aids, sleep hygiene etc. If you receive hyper-personalized advice from the care team in 1 to 1 discussion that may not apply to others, please do not post this as everyone has different individual needs.
Medical - Any and all information pertaining to and deemed as 'medical advice', including but not limited to medication usage and dosage, names and details of healthcare providers [outside of the Sleepyhead Program], and/or personal information relating to medical history/treatment is not permitted on this forum. Any posts containing such information will be removed. If you are in crisis or you think you may have an emergency, call your doctor, 111 or 999 immediately.
IT/Account/Admin/Complaint related posts - The re:sleep Facebook communities are a space for discussion related to what you're learning on the program. Posts relating to IT/account/admin questions or complaints are not permitted as they should not be directed to our coaches. This includes queries, complaints or technical issues relating to the sleep tracker, your program, or your access. All such questions should be referred to the Help Centre where you can speak with our re:sleep chatbot and be put through to our customer support team if needed.
We understand how frustrating a deleted post or comment can be and for this we apologise. However, we appreciate your understanding and commitment as a valued member of the group to keeping the community a safe, supportive space for everyone!