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START HERE: Your First 5 Minutes in RESTORE-Insights

This quick guide shows you where to begin when logging into RESTORE-Insights for the first time. It helps you understand what you’ll see, where to click next, and how to get support whenever you need it.

Updated over 4 months ago

When You’ll Use This Article

  • Log in and get oriented

  • Understand what appears on the first screen

  • Navigate to role-specific workflows

  • Find help articles or support options quickly


Overview

When you log in to RESTORE-Insights, you’ll land on your Dashboard. This is your central workspace where you’ll see your day, your tasks, and key tools based on your role.


This article gives you a simple starting point and directs you to the right areas for your job—whether you’re a Therapist, Assistant, or DOR.


What You’ll See First

When logging in, you will see:

  • Dashboard Overview — Daily summary, schedule, and key items

  • Navigation Bar — Access to Scheduling, Documentation, Patients, and Reporting

  • Clock In/Out (if enabled for your organization)

  • Intercom Support (FIN + Live Chat) — Bottom-left corner

Each role will see different tools and permissions. Use the links below to jump into the workflows that match your responsibilities.


Where to Go Next

Use these articles to get oriented quickly:

Getting Started

  • Logging In, User Roles & Permissions

  • Navigating the Dashboard

  • Clock In/Out + Productivity Basics

  • Using Intercom Support (FIN + Live Chat)

Therapist Workflows

  • Therapist Dashboard

  • Daily Schedule

  • Daily Notes

  • Progress Notes

  • Bulk Sign for Therapists

Assistant Workflows

  • Assistant Dashboard

  • Daily Notes for Assistants

  • Sign-Off Workflow

  • Scheduling (What Assistants Can/Can’t Do)

DOR Workflows

  • My Day (DOR View)

  • Docs Due List

  • Bulk Signature

  • Monthly Closeout Overview

  • Managing Labor & Productivity


Support & Self-Help Resources

If you need help at any time:

  • Click the purple Intercom icon in the bottom-left corner

  • Ask Insights, your built-in AI support assistant

  • Or reach a live support agent (available 7 days a week)

  • Open how-to articles directly from the same panel


Please reach out via the purple chat button in RESTORE-Insights if you need any further assistance!

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