10DLC stands for "10-Digit Long Code," which refers to a type of phone number used for messaging in the United States. These numbers are regular 10-digit phone numbers (like the phone number you use to call patients) but are specifically registered and used for sending and receiving text messages.
Here are some key points about 10DLC:
Purpose: It was introduced as a way to allow businesses to send SMS and MMS messages to consumers using standard phone numbers. Prior to 10DLC, businesses would often use short codes (which are typically 5-6 digits long) or toll-free numbers for messaging.
Regulation: The introduction of 10DLC comes with regulations and requirements to reduce spam and ensure compliance with messaging standards. Companies that use 10DLC for messaging need to register their numbers with mobile carriers to avoid blocking and ensure their messages are delivered successfully.
Benefits: 10DLC allows businesses to have a local presence while still sending business-related text messages, and it can handle a higher volume of messages compared to traditional 10-digit numbers used for personal calls.
Use Cases: 10DLC is commonly used by businesses for customer support, marketing, notifications, reminders, and other forms of communication.
Registration: As part of compliance with the regulations set by mobile carriers, businesses need to register their 10DLC numbers with the carriers, and there may be fees involved depending on the number of messages sent.
As part of the registration process, users must submit proof that they will not send specific messages to their customers. Our support team will help you ensure that you meet those requirements.