Sending an image with your text message is a great way to take it to the next level when reaching your patients. You can use this to send personalized notifications for events or to easily share information with your patients.
To add an image to your text, first, go to the CONTACTS tab > CONVERSATIONS page and find the contact to whom you wish to send the image. You can use the Search bar near the top left of the screen.
You can +ADD IMAGES to texts and send them by clicking on the picture icon next to the new message box.
You can select a previously uploaded image or click on the +Add Image button in the top right-hand corner of the screen.
Additional Note: To send an image via SMS you need to be signed up for the PREMIUM package in Aloha.
Patients can also text over photos to you. You will be able to view photos sent on the conversations page. Sometimes, the photos can be a little small and you might not be able to see all the information you need. However, it is super easy to enlarge the photo.
Follow these steps to make the photo easier to see:
Go to Contacts > Conversations
Type in the patients name, or phone number in the search bar. Or if you see the patient showing in your conversations list, you can simply click on their conversation.
Click on the image the patient sent
Once you click on the image, the image will magnify and will look like this:
Allowing you to be able to read everything in the image with ease.