āØ When You Need This Guide
Use this guide if you want to:
Be notified instantly when a specific type of appointment is booked
Receive alerts by email, text, or both
Assign different notifications to different appointment types
Common questions this guide answers:
Can I get notified when a new patient books an adjustment?
How do I set different notifications for each appointment type?
Can multiple team members receive scheduling alerts?
ā Set Up Custom Scheduling Notifications š
Go to Scheduling > Show Templates
This is where you manage your scheduling messages.Choose a āScheduling Notificationā (SMS or email)
Click āCopyā to create your own version.
This lets you keep the original and customize your version.
Edit the new notification
Rename it to something clear like āAdjustment Booking Alertā
Update the subject line, message content, and add recipients (email or phone).
You can include multiple team members!
Go to Scheduling > Settings and select āEdit Appt Type Schedulesā
This connects your custom notification to the right appointment.
Select the appointment type(s)
Choose the appointment type(s) you want to track (e.g., Consult, Adjustment).
Assign your new notification from the dropdown
Then click āSave Scheduleā to lock in your changes.
ā
š Youāll Know It Worked When:
You or your team receive a text or email alert the moment a patient books that appointment type
No more surprisesāstay ahead of your schedule
Each notification goes to the right team members, automatically
š¬ Need Help? Letās Get You Set Up
Weāre happy to walk you through it or double-check your settings!
š§ Support@reviewwave.com
š 1-800-563-0469
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