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Where is my order confirmation email?

Missing order confirmation email — spam folder, email typo, manual lookup.

Written by Reyrr Athletics
Updated this week

We offer several ways to track your order and stay updated on its status. Here's everything you need to know.

How do I track my order?

Once your order ships, you'll receive an email with a tracking number. You can:

  • Click the tracking link in the email to monitor your package in real time

  • Log into your account and view "Order History"

  • Copy and paste the tracking number into your carrier's website

💡 Tip: Save your tracking number—you'll need it if you have questions about your shipment.

When will my order ship?

Order processing typically takes 1-2 business days. Once your order ships, you'll receive an email with:

  • Your tracking number

  • Estimated delivery date

  • Carrier information

My order hasn't shipped yet. When will it?

If your order hasn't shipped within 3 business days, it may be:

  • Still being processed or packed

  • Out of stock on one item (we'll update you)

  • Delayed due to high order volume or weather

Contact us if you have concerns—we're happy to help!

What if my package is delayed?

Shipping delays can happen due to carrier issues or weather. If your package is significantly delayed:

  • Check your tracking number for updates

  • Contact your carrier if the tracking shows no updates for 3+ days

  • Reach out to us for assistance


Need more help? Contact us at info@reyrr.com or use our live chat.

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