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Glossary of Terms

Glossary of Terms for Rolai

Written by John

AI/Model-Specific Terms:

Context Window:
Definition: The maximum number of tokens (text units) a large language model (LLM) can process in a single interaction.

Example: A 4,000-token context window allows reviewing a 3,000-word document in one go.

Retrieval-Augmented Generation (RAG):
Definition: A technique where AI models retrieve external information (like documents or databases) to enhance responses, reducing reliance on pre-trained knowledge.

Example: An agent references an uploaded RFP to answer deadline questions.

Temperature:
Definition: A parameter (0–1) controlling the randomness or creativity of AI outputs.

Example: Low temperature for grading consistency; high temperature for brainstorming.

Tokens:
Definition: Units of text (words, subwords, or characters) processed by AI models.
Relevance to Rolai: Impacts how agents handle document analysis and workflow automation.

Example: “Rolai” = 1 token; “university” = 2 tokens.

Hallucination:
Definition: When an AI generates incorrect or fabricated information not grounded in its training data or provided context.

Business & Platform Terminology

Agent:
Definition: A customizable AI assistant in Rolai designed for specific roles (e.g., grading, research, compliance). Agents combine models, instructions, guardrails, and integrations.

Example: A “Grading Assistant” agent analyzes student submissions using a rubric.

Flow:
Definition: A visual, no-code automation that connects triggers, actions, and AI capabilities to streamline multi-step processes.

Example: Trigger daily at 8 AM → run research agent → email summaries.

Trigger:
Definition: An event or condition that starts a Flow.

Types: Manual (user-initiated), Scheduled (runs at set times), App-Based (external event).

Example: A Flow triggered by a new file upload in OneDrive.

Action:
Definition: A step within a Flow that performs a task, such as running code, sending an email, or invoking an AI Agent.

Control Flow:
Definition: Logic elements in Flows (like If...Else or Loop) that allow for branching, decision-making, or repeating steps.

Knowledge:
Definition: A secure repository for organizational documents (PDFs, txt, docx, doc, pptx, xlsx, etc.) that agents reference via RAG.

Prompts (Formerly known as Smart Tasks):
Definition: A pre-built, one-click AI workflow for common, repeatable tasks (e.g., summarization, data extraction).

A dedicated area where users can manage specific settings, agents, and flows, ensuring that workflows can be shared selectively while maintaining privacy.

Integration Framework / Integration:
Definition: Rolai’s system for connecting external tools (like Canvas, Microsoft 365, Google Workspace, HubSpot, etc.) to agents and Flows, enabling seamless data exchange and automation.

Example: A Flow that saves agent outputs to Google Drive or posts grades to Canvas.

LLM (Large Language Model):
Definition: An advanced AI model trained on large datasets to understand, generate, and process human language.

Examples: OpenAI GPT-4, Google Gemini, Anthropic Claude-all accessible in Rolai.

Chat (AI Workbench):
Definition: Rolai’s unified workspace for accessing, experimenting with, and managing leading AI models for research, content creation, and analysis.

Compliance:
Definition: Adherence to regulations (GDPR, FERPA) and institutional policies.

Best Practices for Usage:

  • Document Naming & Organization: Use clear, descriptive file names and consistent folder structures in the Knowledge Base for easy retrieval.

  • Tagging & Categorizing: Apply tags and categories to documents for improved search and workflow automation.

  • Managing Integrations: Configure sync frequency, set access levels, and monitor integration status regularly.

  • Troubleshooting: For login issues, use “Forgot Password?” on the login page; for any problem, contact support via chat or email (support@rolai.com).

Support

If you need help or clarification on any term or feature, reach out via the Intercom chat or email support@rolai.com.

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