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🎬 Accessing Completed Startwork Docs

Ariana Lewis avatar
Written by Ariana Lewis
Updated over a week ago

πŸ“Œ Overview

RollCredits lets production managers view and download completed startwork documents for employees who are fully onboarded. These documents are essential for βœ… compliance, πŸ“‚ record-keeping, and πŸ“‹ audits.


πŸ” How to Access Completed Startwork Documents

1️⃣ From the Payroll Dashboard

  1. Go to the Payroll Dashboard 🧾

  2. Find and select the employee πŸ‘€

  3. Look for the "View Startwork Documents" button in the employee modal (visible only if they’re marked ONBOARDED βœ…)

  4. Click the button ➑️ you'll be taken to their document page


πŸ“„ Viewing & Downloading Documents

Once you're on the employee's startwork document page:

  1. See the full list of their completed documents πŸ“ƒ

  2. Each doc will have its name (e.g., W-4 Form, Direct Deposit Authorization)

  3. Click "Download File" ⬇️ next to the document

  4. The file will download in its original format πŸ’Ύ


πŸ” Document Security & Permissions

RollCredits takes security seriously! πŸ›‘οΈ

  • Only users with Manager / Super Admin User Roles access can view/download these docs πŸ”’

  • All access is logged for compliance 🧾

  • Files are securely encrypted during storage & transfer 🧬


πŸ› οΈ Troubleshooting Tips

Having trouble? Here's what to check:

  • βœ… Make sure the employee is fully ONBOARDED

  • πŸ‘©β€πŸ’Ό Verify you have the correct permissions

  • 🌐 Check if your browser allows downloads from rollcredits.io

  • πŸ“­ No documents showing? The employee might not have any on file yet


πŸ“¬ Need Help?

Reach out to RollCredits Support at: help@rollcredits.io β€” we’re here to help! πŸ’Œ

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