Skip to main content

🎬 Accessing Completed Startwork Docs

Written by Chase Gladish
Updated over 10 months ago

πŸ“Œ Overview

RollCredits lets production managers view and download completed startwork documents for employees who are fully onboarded. These documents are essential for βœ… compliance, πŸ“‚ record-keeping, and πŸ“‹ audits.


πŸ” How to Access Completed Startwork Documents

1️⃣ From the Payroll Dashboard

  1. Go to the Payroll Dashboard 🧾

  2. Find and select the employee πŸ‘€

  3. Look for the "View Startwork Documents" button in the employee modal (visible only if they’re marked ONBOARDED βœ…)

  4. Click the button ➑️ you'll be taken to their document page


πŸ“„ Viewing & Downloading Documents

Once you're on the employee's startwork document page:

  1. See the full list of their completed documents πŸ“ƒ

  2. Each doc will have its name (e.g., W-4 Form, Direct Deposit Authorization)

  3. Click "Download File" ⬇️ next to the document

  4. The file will download in its original format πŸ’Ύ


πŸ” Document Security & Permissions

RollCredits takes security seriously! πŸ›‘οΈ

  • Only users with Manager / Super Admin User Roles access can view/download these docs πŸ”’

  • All access is logged for compliance 🧾

  • Files are securely encrypted during storage & transfer 🧬


πŸ› οΈ Troubleshooting Tips

Having trouble? Here's what to check:

  • βœ… Make sure the employee is fully ONBOARDED

  • πŸ‘©β€πŸ’Ό Verify you have the correct permissions

  • 🌐 Check if your browser allows downloads from rollcredits.io

  • πŸ“­ No documents showing? The employee might not have any on file yet


πŸ“¬ Need Help?

Reach out to RollCredits Support at: help@rollcredits.io β€” we’re here to help! πŸ’Œ

Did this answer your question?