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🎬 Accessing Completed Startwork Docs

Written by Chase Gladish

📌 Overview

RollCredits lets production managers view and download completed startwork documents for employees who are fully onboarded. These documents are essential for ✅ compliance, 📂 record-keeping, and 📋 audits.


🔍 How to Access Completed Startwork Documents

1️⃣ From the Payroll Dashboard

  1. Go to the Payroll Dashboard 🧾

  2. Find and select the employee 👤

  3. Look for the "View Startwork Documents" button in the employee modal (visible only if they’re marked ONBOARDED ✅)

  4. Click the button ➡️ you'll be taken to their document page


📄 Viewing & Downloading Documents

Once you're on the employee's startwork document page:

  1. See the full list of their completed documents 📃

  2. Each doc will have its name (e.g., W-4 Form, Direct Deposit Authorization)

  3. Click "Download File" ⬇️ next to the document

  4. The file will download in its original format 💾


🔐 Document Security & Permissions

RollCredits takes security seriously! 🛡️

  • Only users with Manager / Super Admin User Roles access can view/download these docs 🔒

  • All access is logged for compliance 🧾

  • Files are securely encrypted during storage & transfer 🧬


🛠️ Troubleshooting Tips

Having trouble? Here's what to check:

  • ✅ Make sure the employee is fully ONBOARDED

  • 👩‍💼 Verify you have the correct permissions

  • 🌐 Check if your browser allows downloads from rollcredits.io

  • 📭 No documents showing? The employee might not have any on file yet


📬 Need Help?

Reach out to RollCredits Support at: help@rollcredits.io — we’re here to help! 💌

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