š How Affiliate Tracking Works (The Basics)
Affiliate tracking is all about connecting the dots between who made a referral and who completed a purchase. This connection is typically made through tracking links and cookies.
Hereās a quick breakdown of how standard affiliate tracking works:
1ļøā£ Affiliate Link: Each affiliate gets a unique link to share with their audience. This link contains a tracking code that identifies the affiliate.
2ļøā£ Cookies: When someone clicks the affiliate link, a cookie is stored in their browser. This cookie tracks their activity and ties any purchase they make to the referring affiliate.
3ļøā£ Conversion: When the visitor makes a purchase, the system matches the sale to the affiliate who referred them, ensuring the correct commission is assigned.
Most tracking systems rely solely on cookies and links to track referrals. However, Rootabl takes it a step further with integrated Stripe data matching to ensure every sale is trackedāeven if cookies are blocked or expired.
š± How Tracking Works in Rootabl
Rootablās tracking system is a combination of unique links, cookies, and Stripe data integration to ensure accurate, reliable tracking.
Hereās how Rootablās tracking works from start to finish:
1ļøā£ Affiliate Links and Cookies
Every affiliate in Rootabl receives a unique tracking link. When a visitor clicks this link, Rootabl stores a cookie in their browser to track the visit and potential purchase.
Cookie Duration: The cookie remains active for 30 days by default.
What This Means: If someone clicks an affiliateās link and makes a purchase within 30 days, Rootabl automatically tracks that referral.
š” Pro Tip: Rootabl offers flexible attribution models so you can decide how sales are credited:
First Click: The sale is credited to the first affiliate link clicked by the buyer.
Last Click: The sale is credited to the most recent affiliate link clicked.
You can choose your preferred attribution model in your Campaign Settings.
2ļøā£ Email Data Matching
To ensure no sales are missed, Rootabl integrates with Stripe to track all purchases made through your store.
Hereās what this looks like:
When a purchase is made, Rootabl matches the sale against the buyerās email and payment details in Stripe.
If the buyerās information matches a visitor who clicked an affiliate link, the sale is automatically credited to that affiliate based on your chosen attribution model.
If thereās no affiliate link tied to the sale, it will still show up in your Rootabl dashboard for full visibility.
š Why This Matters: Email matching ensures that even if cookies are blocked, cleared, or expired, Rootabl still captures the sale and provides you with accurate tracking.
3ļøā£ Post-Purchase Tracking and Manual Adjustments
If a sale appears in Stripe without being credited to an affiliate, you can manually assign the sale through your Rootabl dashboard.
This is especially helpful if:
The buyer didnāt use an affiliate link.
A referral came through word-of-mouth instead of a link.
To manually credit an affiliate, search for the buyerās email or name in your dashboard and assign the sale.
š What Happens If a Link Isnāt Used?
Rootablās dual tracking system of cookies and email matching ensures you donāt lose track of sales, even in scenarios where traditional tracking might fail.
Hereās what happens in different situations:
Scenario | How Rootabl Handles It |
Visitor clears their cookies | The sale is still tracked through email matching. |
Buyer doesnāt use an affiliate link | The sale shows up in your dashboard but isnāt automatically assigned. |
Multiple affiliate links clicked | Depends on your chosen attribution model: First Click or Last Click. |
š Key Takeaways: Why Rootablās Tracking Is Reliable
Tracking Method | Description | Benefit |
Affiliate Links & Cookies | Unique links with cookies | Standard method for attributing sales |
Email Data Matching | Captures all sales processed through Stripe | Ensures no sale is missed, even if cookies fail |
Manual Assignments | Allows you to manually credit sales to affiliates | Provides flexibility when needed |
Rootablās tracking system ensures your affiliates are properly rewarded for their efforts while giving you full visibility into your sales.
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Rootabl makes affiliate tracking easy, accurate, and reliableābecause growing your affiliate program shouldnāt be complicated! š±