Pausing your plan
Unfortunately, pausing the plan and reinstating it later isn't possible.
What you can do instead
You can cancel your plan at any time
When you are ready to travel again, you can purchase a new plan through your SafetyWing account
Important: if you purchase a new plan, any illnesses or injuries covered under your current policy will be considered pre-existing conditions under the new plan, and will be excluded from coverage.
Also, please note that any accidents, illnesses, or incidents that take place within the first 72 hours from the plan purchase date and time require additional documentation confirming that the time of the incident or onset of symptoms was after the purchase time and date.
Can I still make a claim if I cancel the plan?
You can submit a claim at any time while your plan is active and up to 60 days after it ends, counting from the last day of the plan. Canceling the plan will not affect the processing of any existing claims.
Need help?
If you have any further questions, please contact our Customer Care team and they would be happy to help!
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Need Help?
Just reach out to our Customer Care Team if you have any further questions. We’d be happy to help!