What customer data is available to me?
Your SauceyDirect dashboard gives you access to customer-level data that can help you understand who is ordering, how often, and what they're buying. Key data points include:
Total number of customers who have placed orders
New vs. returning customer breakdown
Average order value per customer
Most frequently ordered products
Customer order history
How do I find my customer data?
Navigate to the Reports > Customer Summary section of your Merchant Dashboard. You’ll have access to a list of customers with names, order count, and total spend. You can filter by date range to see trends over time.
Tip: To include customers who haven’t placed an order, set the date range to “All Time”.
How should I use this data?
Customer data is most valuable when it shapes your business decisions. Some practical ways to use it:
Identify your top products and make sure they're always in stock and well-featured on your storefront
Notice if repeat customer rate is dropping — this may signal a fulfillment or quality issue worth investigating
Use high-order-value customer segments to target loyalty promotions or exclusive discounts
Spot peak ordering times and staff accordingly
Can I export my customer list?
You can export order data including customer information as a CSV from the Reports tab. This can be used for your own records or to build marketing lists, subject to applicable privacy laws in your jurisdiction.
Note: Customer data is provided for business purposes only. Always handle customer information in accordance with your privacy policy and local data protection laws.