đ Path: Go to Left Menu â Customers & Pets
Customers & Pets Lists
How do I search for a client?
This is where you can search for a customer or pet in your database.
You can also filter to help locate a profile:
Find full lists of:
Active Customers
Archived Customers
Blocked Customers
Use the filter to refine the list, or the sort drop-down on the right to sort the list alphabetically up or down.
View Archived Clients
To unarchive individually with the 3 dots, on the far right of each customer. Or use the check box to select multiple and unarchive in bulk. You can also edit profiles from this view using the 3 dots on the far right.
View Blacklisted clients
To unarchive individually with the 3 dots, on the far right of each customer. Or use the check box to select multiple and unarchive in bulk. You can also edit profiles from this view using the 3 dots on the far right.
Adding a new Customer to Savvy Pet
How do I add a new client?
How do I edit pet information?
In this section, viewing your list of customers and pets, you can click 'Add New +' to create a new customer and pet
You can also create a new customer or pet as you create a new appointment in the calendar.
Editing a Customer or Pet's Profile
How do I edit or update client information?
In the list of customers, once located, click the far right 3 dots, then Edit Profile.
Adding Multiple Pets
Can a client have multiple pets?
When viewing the customer's profile, click to view pets, then click '+Add Another Pet' to create multiple pets for the client.
From the appointment creation window, you can also add a new pet directly as you create the booking.
Blacklisting or Archiving a Client
How do I Deactivate or Block a Client?
How do I Archive a Client?
From the customer and pets list, once the customer is located, click the far right 3 dots.
You can Archive or Blacklist from here.
Medical Notes
Where can I store medical notes?
In each pet's profile, you can add medical notes, including:
Vet name & Number
Medical Conditions
Surgery
Allergies
Vaccination
For any important information don't forget Flags can be used to highlight important medical information too.










